Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Job Description Role: Oral & Maxillofacial Surgeon (FT and PT) Location: Milwaukee, WI Salary Range: $500K - $1M/yr,. Company Perks: Over the past 50 years, we have grown from a one-chair-clinic to offering dental care across Wisconsin with 14 clinics...
...SynergisticIT Is Where Your Career Begins If you're a Java developer, software programmer, data scientist, or data analyst... ...need to be to get hired. Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java...
...Description Build your civilengineering career where your work shapes communities across the Southeast. At Thomas & Hutton, youll design realworld landdevelopment projects, collaborate with experienced mentors, and grow within a company consistently recognized as a...
...you can help shape the future of our industry.Senior Manager - Y-Hire Finance & Accounting (CAS)Crowe is seeking a Senior Manager to join our Y-Hire... ...or related field8+ years of experience in CAS, outsourced accounting, or public accountingCPA required (or equivalent...
Description The Opportunity: Live and work in " THE LAND OF ENCHANTMENT" . CHRISTUS St. Vincent Regional Medical Center, located at the foothills of the Sangre de Cristo Mountains in beautiful Santa Fe, NM is seeking a Physician Assistant with surgical experience ...