Job Description

Salary Range $20.00 - $21.50 Hourly

Position Type Full Time

Job Shift Day

Education Level Not Specified

Travel Percentage Negligible

Category Nonprofit - Social Services

Description

Job Title: Community Based Service Advocate Department: Domestic Violence

Reports to: Manager of DV Services Effective Date: January 2025

Schedule: Monday through Friday, 8:30 am – 4:30 pm Remote Position: No

Job Summary:

As a Community Based Service Advocate, you will provide critical services to victims of domestic violence to include crisis intervention, advocacy, counseling, and education, with a focus on promoting healthy, non-violent relationships within the community.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Provide crisis intervention services and individual/group advocacy to victims of domestic violence in both community and agency settings

• Assess and identify high risk clients, facilitating access to shelter and related services

• Develop and maintain strong partnerships with schools, community organizations and faith-based groups to support collaborative efforts and provide community education

• Deliver educational presentations and training on topics such as health relationships, child abuse, bullying, teen dating violence, and domestic violence

• Promote community wide attitude shifts towards healthy, non-violent relationships and address factors that condone intimate partner violence

• Maintain accurate and confidential client records in compliance with agency policies

• Collect and maintain require statistics for funding and reporting purposes

• Attend agency meetings, in service trainings, and community education events

• Maintain and update community resource contacts to support clients

• Adhere to all YWCA and related agency policies and procedures

• Other tasks as assigned by the Manager

Qualifications

Required Skills/Abilities:

• Multi-lingual / Bilingual preferred.

• Experience working with diverse populations and understanding of cultural sensitivities

• Proven ability to collaborate effectively with professionals and teams

• Strong ability to maintain professional boundaries and client confidentiality

• Empathetic, non-judgmental, and skilled in active listening

• Excellent written and oral communication skills

• Familiarity with community resources and networks

• Proficient in computer skills, including data entry and documentation

• Public speaking experience, with the ability to engage diverse groups of all ages preferred

Education and Experience:

• Knowledge and experience in domestic violence advocacy, crisis intervention, and victim services.

• Familiarity with criminal justice processes and an understanding of high-risk cases in domestic violence situations.

• Experience working with diverse populations and understanding of cultural sensitivities.

• Experience working with community resources and collaboration with law enforcement agencies is highly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Ability to lift presentation supplies up to 50 lbs for outreach events

Applicants who speak Portuguese, Mandarin, Vietnamese, and Arabic are strongly encouraged to apply.

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