Job Description

Team Lead - Medical Assistant

Atrius Health, part of the Optum family of businesses, is seeking a Team Lead - Medical Assistant to join our team in Quincy, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

As the Team Lead, Operational Services you will coordinate the daily support operations of one or more clinical areas or groups. You will be a resource for other support staff and may fill in for staff as needed to provide appropriate coverage of the department.

Position Highlights & Primary Responsibilities:

• Serves as a skilled clinical/administrative support resource for team members
• Assumes leadership duties while performing nonexempt support tasks
• Evaluates daily schedules and ensures coverage during absences
• Implements and adjusts operational procedures within established guidelines
• Guides staff on workflow execution and suggests improvements
• Acts as point of contact for patient issues and may supervise in manager's absence

Atrius Health is a physician-led healthcare leader. We are nationally recognized for transforming healthcare through clinical innovations, quality improvement and a commitment to value-based care. Atrius Health delivers an effective system of connected care at practice locations in eastern and central Massachusetts. We recognize the importance of a team-based delivery model, where primary & specialty care providers collaborate with hospital partners, community specialists and skilled nursing facilities - all working together to deliver high-quality care to every patient we serve. Together, we're making health care work better for everyone.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Degree/GED from an accredited institution or government unit
• 3+ years of experience in a clinical setting
• 1+ years of experience as a Medical Assistant (a bachelor's degree may be substituted for 1 year of experience)
• Proven in depth knowledge of specialty clinics
• Proven sound judgment with the ability to work and make decisions in a fast-paced environment
• Proven solid interpersonal skills with the ability to interact effectively with patients and medical professionals

Preferred Qualifications:

• American Heart Association Basic Life Support (BLS)
• Advanced Cardiac Life Support (ACLS) may be required based on specialty
• Ability to support performance reviews and monitors service quality (e.g., phone systems)

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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