Job Description
Job Description
Job Description
Benefits:
- Co Car During Business Hours
- Paid time off
- Training & development
- 401(k)
Job description
Position Type: Full-Time
Overview: We are a
small family-owned microscope sales and service business, 40 years strong, seeking a motivated & reliable
Small Parts/Instruments Service/Repair Technician to join our service team. This role is ideal for someone with hands-on mechanical or technical repair experience who enjoys troubleshooting and working directly with customers.
Experience with troubleshooting and repairing small instruments is a must; microscopes or laboratory/medical equipment repair experience is preferred but not required - we are willing to train the right candidate with a strong mechanical and technical aptitude and work ethic. Resumes Accepted Online Only- PLEASE DO NOT CALL OUR OFFICE.
Responsibilities: - Perform general service and repairs on microscopes and laboratory instruments, both in-house and at customer sites.
- Service and troubleshoot various equipment including: Binocular, trinocular (with digital camera), and multi-headed microscopes, Specialty microscopes and laboratory instruments.
- Provide on-site service to customer accounts in: Hospitals, Labs, schools, research facilities, medical offices & industrial sites
- Review service requests and inspect to diagnose issues & determine repair scope
- Communicate professionally with customers, vendors and internal team members
- Exercise independent judgment to resolve technical issues efficiently
- Complete accurate service documentation and field service reports.
- Assist with light warehouse duties as needed (shipping, receiving, inventory, maintenance)
- Support other projects and tasks as assigned
Requirements: - Hands-on experience with small equipment/instrument installation, service or mechanical repair
- Strong troubleshooting skills and problem-solving ability
- Ability to work independently as well as part of a team
- Excellent communication and interpersonal skills
- Positive attitude, strong work ethic and willingness to learn
- Ability & willingness to travel to customer sites
- High School Diploma or equivalent
- Must be willing to travel, potentially overnight
- A valid clean drivers license.
Preferred Qualifications: - Experience servicing microscopes or laboratory/medical equipment.
- Component-level troubleshooting and repair experience
- Ability to analyze & repair small, complex mechanical or electromechanical components
Compensation: Salary is based on experience. We offer competitive pay and are willing to train motivated individuals to become skilled service technicians.
Salary $55,120 - $62,400
Benefits: - Paid Vacations and holidays
- 401K
- Commission incentive opportunities
- Opportunity for Advancement
- On-the-Job training provided for motivated candidates
- Full-Time position
Job Tags
Full time, Work at office, Night shift