Job Description

Job Description

Job Description

Description:

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

The Salesforce Administrator is responsible for the configuration, optimization, and ongoing management of the Salesforce platform and integrated systems. This role operates as part of a collaborative team of Salesforce Administrators and Integration Specialists, sharing responsibility for platform stability, scalability, and continuous improvement. This role requires a proactive approach, a strong understanding of SQL and JSON, and the ability to troubleshoot effectively under pressure. Success in the role also requires strong technical capability, clear communication, and a team-oriented work style.

Key Responsibilities:

• Configure and maintain Salesforce objects, fields, reports, flows, validation rules, page layouts, and automation
• Manage user access through profiles, permission sets, and role hierarchy to ensure appropriate data visibility and system security
• Translate business requirements into scalable, maintainable Salesforce solutions
• Work closely with other Salesforce Administrators and cross-functional stakeholders to coordinate changes and avoid configuration conflicts
• Collaborate with Integration Specialists to design API-based integrations between Salesforce and external systems
• Maintain data integrity and quality within Salesforce and connected systems
• Coordinate and execute deployments across sandbox and production environments, ensuring structured testing and controlled releases
• Take ownership of production issues from investigation through resolution and validation
• Examine integration flows and configuration dependencies to pinpoint and correct failures
• Document configuration updates to support transparency and controlled change management

• Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, or sufficient experience in related field
• Experience with Salesforce?(1+ years preferred)
• Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
• Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently

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