Job Description

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is looking for Appliance Repair Technicians. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. We’ll also give you the ongoing training that you’ll need. Your Responsibilities As an Appliance Repair Technician, you are the key component in providing excellent customer service by providing high-quality maintenance services for our customer’s appliances. Primary Responsibilities Diagnose and repair home appliances and equipment. Provide cost estimates for repairs. Effectively communicate with the customer to ensure they understand the services needed. Order parts and ensure efficient use of company materials. Collect payment for work performed. Success Factors Exceptional Customer Service : You are the face of the company. Show off your ability to deliver a great customer experience, demonstrating empathy and effectively diagnosing and solving problems to get the household running efficiently. Getting from Diagnosis to Solution : Explain what’s wrong and help the customer understand what needs to be done to resolve issues quickly. Quality of Work : Use critical thinking and problem‑solving skills to satisfy customers and fix jobs correctly the first time. Efficiency : Respond to all customer needs for the day and complete repairs quickly. Punctuality and Reliability : Be available and show up on time so customers receive a great experience. Pride in the Details : Keep your work vehicle clean and organized, and pay close attention to detail in completing customer information and reports. Ongoing Training : Stay current with new appliances and features through regular training and research. Job Requirements High school diploma or equivalent. Valid driver’s license and clean driving record. EPA Type 1 or Universal CFC Certification required. Previous experience of one year or more in appliance repair is a plus. Benefits & Pay The pay range for this position is $60,000 to $150,000 per year, depending on experience. You also will have the opportunity to earn bonuses and commissions. Compensation Our technicians are usually paid on a daily guarantee to start and eventually on a commission based on revenue, but compensation type is subject to negotiation. Our top technicians easily earn well over $100,000 annually. What We Have To Offer No nights or weekends: We value having a solid work‑life balance. We work to make a living, without being overworked. Paid Training: We will help train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly. Bonus & Incentives: We reward hard work with generous bonuses and incentive pay. Company-Provided Perks: We provide you with a company vehicle and iPad. Benefits: Health benefits are offered at first 30 days of employment. Retirement Savings 401K: 100% company match on a portion of your pre‑tax income for full‑time employees. PTO: paid time off of 10 days per year. Fun, family‑oriented team environment: We stand by our culture and build our team with people who love what they do. TeamBuilder Bonus: Our TeamBuilder program can pay out an unlimited amount of on‑going multi‑level bonus money easily over $10,000 per year per referred technician on an ongoing basis. If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career at Mr. Appliance as an Appliance Repair Technician could be your future! Apply today! #J-18808-Ljbffr Mr. Appliance of Scottsdale & East Valley

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