Job Description

Crew Scheduler

Contour Aviation Headquarters - Smyrna, TN 37167

Overview

Position Type: Full Time

Job Shift: Any

Education Level: High School

Travel Percentage: Negligible

Category: Transportation

Description

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

• Eligible for various types of leave, including:
• Medical Leave
• Non-Medical Family Care Leave
• Maternity and Paternity Leave
• Personal Leave
• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

• Competitive salary based on prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources.

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Key Responsibilities

• Maintain necessary communication with all flight crew members, dispatch and station personnel related to flight crew members schedules.
• Continuous auditing and verification of coverage of all scheduled flights
• Assist in the creation of monthly schedules and/or bid lines for flight crew members.
• Maintain monthly flight schedules in FOS software (dispatch and scheduling system).
• Notification of changes to flight crew members daily/monthly schedule changes.
• Continuous monitoring of flight crew members schedules to ensure legality/FAR compliance for 135.
• Utilization of reserve flight crew members in the most efficient and expedient method necessary to ensure operational reliability.
• Logistics coordination to include hotel reservations, ground transportation, air transportation and the associated expenses.
• Provide excellent customer service and support to all flight crewmembers through handling all scheduling related items including relaying correct policy, procedural, and regulatory information.
• Perform other job-related duties as assigned by leadership.
• Other duties as assigned by management.

Qualifications

• At least 18 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver's license and good driving record.
• Possess high school diploma or GED equivalent.
• Must understand, read, and write English.
• Prior experience with a Part 135 operations, the aviation industry, or travel services is preferred.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Able to handle interruptions and work in a fast-paced environment.
• Maintain strong attention to detail.
• Be self-motivated and able to motivate others.
• Effective decision maker and problem solver.
• Excellent communication skills both written and verbal delivered with tact and professionalism.
• Work independently or as part of a team.
• Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.
• Able to work nights, weekends, holidays, and varying schedules.
• Operational knowledge of laptop and desktop computers, working knowledge of Microsoft SharePoint, Word, Excel, PowerPoint, Adobe Acrobat, or related presentation programs. Operational knowledge of Outlook is required. Competency with internet navigation is also required.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Must be able to perform basic mathematical computations using both decimals and hours/minutes as well as use of a 24-hour clock.
• Rockwell Collins FOS or similar crew scheduling software familiarity preferred.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

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